Privacy Policy

Smackin Steve operates https://smackinsteve.com/. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, and phone number ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of September 28th, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at SmackinSteveinfo@gmail.com.

Thank you for choosing Illumi Leash! We strive to provide you with the best shopping experience possible, including fast and reliable shipping and delivery services. Please read the following information carefully to understand our shipping and delivery policies:

1. Shipping Information:

1.1. Processing Time: Orders are typically processed within 1-2 business days after payment is received. Please note that orders placed on weekends or holidays will be processed on the next business day.

1.2. Shipping Methods: We offer standard shipping. Shipping costs and delivery times vary depending on the shipping method selected and your location.

1.3. Shipping Rates: Shipping rates are calculated based on the weight of your order, shipping destination, and selected shipping method. You will be able to view the shipping costs during the checkout process before completing your purchase.

2. Delivery Information:

2.1. Delivery Times: Delivery times depend on the shipping method selected and your location. Standard shipping typically takes 5-8 business days for domestic orders, while international orders may take longer. Expedited and priority shipping options are available for faster delivery.

2.2. Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.

2.3. Delivery Confirmation: A signature may be required upon delivery for certain orders or shipping methods. Please ensure that someone is available to receive and sign for your package at the delivery address provided.

3. International Shipping:

3.1. Customs and Duties: International orders may be subject to customs clearance procedures and import duties or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees paid at checkout.

3.2. Delivery Timeframes: International delivery times may vary depending on customs clearance processes and other factors beyond our control. Please allow additional time for delivery of international orders.

4. Order Tracking:

4.1. Tracking Information: You can track the status of your order by entering the provided tracking number on our website or the carrier's website.

5. Shipping Restrictions:

5.1. PO Box Addresses: We are unable to ship to PO Box addresses for certain shipping methods. Please provide a physical address for delivery when placing your order.

5.2. Restricted Locations: Some remote or restricted locations may not be serviceable for certain shipping methods. If you are unsure whether your location is eligible for shipping, please contact us before placing your order.

6. Currency Converter:

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

ATTENTION. Please be aware that using our app or just adding the above text to your Privacy Policy, will not automatically make your store GDPR compliant. You will need to make sure at your end that your company is GDPR compliant under all aspects. If you need further consulting in regards to what you need to do to make sure your business is meeting the GDPR rules as well, Shopify has some really good guides.

7. Contact Us:

If you have any questions or concerns about shipping and delivery, please contact our customer service team at IllumiLeashes4you@gmail.com. We are here to assist you and ensure a smooth shopping experience.

Thank you for shopping with Illumi Leash!